Your privacy matters to us

At Removal Waziri, we are committed to protecting your personal information and ensuring transparency in how we handle your data. This policy outlines our practices regarding information collection, usage, and security.

Information we collect about you

This privacy policy applies to the Removal Waziri website. We are a Limited company, number 12570088, registered in the U.K. We collect various types of information from our customers to provide our removal services. This includes personal identifiers such as your name, address, and phone number, as well as details specific to your move to help us provide accurate quotes and facilitate seamless relocations.

How we use your information

This notice informs you of our policy regarding all information we record about you. It sets out the conditions under which we may process any information that we collect from you or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use, or otherwise act on information.

We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party. We undertake to preserve the confidentiality of all information you provide to us, and we hope that you reciprocate. Our policy complies with UK law, including that required by the EU General Data Protection Regulation (GDPR).

The law requires us to inform you about your rights and our obligations regarding processing your data.

Sharing your details with others

The law requires us to determine under which of six defined bases we process different categories of your personal information. If a basis on which we process your personal information is no longer relevant, then we shall immediately stop processing your data. If the basis changes, then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

We may collect personal information about you from these sources:

  • Information you give us when you enquire about our services.
  • When you speak to us on the telephone or in our office.
  • When you use our website.
  • In emails, letters, and other documents.
  • When we attend your home and carry out a sales survey when required.
  • When you provide customer feedback via Google and Trustpilot.

Keeping your information secure

We are dedicated to safeguarding your personal data against unauthorised access, disclosure, alteration, and destruction. We implement robust security measures, both technical and organisational, to ensure the privacy and integrity of your information. These measures include encryption, access controls, secure servers, and regular staff training on data protection practices. We continuously review and update our security protocols to adapt to new threats and ensure compliance with the latest industry standards and regulatory requirements.